Last Updated: June 5, 2025
Welcome to Tenday ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of the Tenday platform, including our website, services, and applications (collectively, the "Service").
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access the Service.
"Service" refers to the Tenday platform, including our website, mobile applications, and all related services.
"User" refers to any individual or entity that accesses or uses our Service.
"Account" refers to your registered user account on our platform.
"Content" refers to any information, data, text, graphics, or other materials posted or transmitted through the Service.
"Subscription" refers to any paid plan that provides access to premium features of our Service.
By creating an account or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
These Terms constitute a legally binding agreement between you and Tenday. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
To access certain features of our Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.
You must be at least 18 years old to create an account. By registering, you represent and warrant that you meet this age requirement.
Tenday provides appointment management and scheduling services designed to help businesses reduce no-shows and manage customer appointments effectively.
We reserve the right to modify, suspend, or discontinue any part of our Service at any time, with or without notice. We may also impose limits on certain features or restrict access to parts of the Service without notice or liability.
While we strive to maintain service availability, we do not guarantee uninterrupted or error-free access to the Service.
Communication Consent: Users acknowledge and agree that by booking an appointment through our Service, they are providing explicit consent to receive appointment-related communications via SMS and/or email.
Certain features of our Service require payment of subscription fees. All fees are clearly displayed before purchase and are charged in advance on a recurring basis unless otherwise stated.
By subscribing to a paid plan, you authorize us to charge your designated payment method for all applicable fees. You are responsible for providing and maintaining valid payment information.
Subscriptions automatically renew unless cancelled before the renewal date. You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of the current billing period.
All payments are processed securely through our payment processor, Paddle. Refunds are handled in accordance with our refund policy and applicable law.
We reserve the right to change our pricing with reasonable notice. Price changes will not affect your current billing period but will apply to subsequent renewals.
Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
You retain ownership of all data you provide to us. By using our Service, you grant us a limited license to use, store, and process your data solely for the purpose of providing and improving our Service.
You are responsible for ensuring that your use of our Service complies with all applicable privacy and data protection laws, including but not limited to GDPR, CCPA, and other relevant regulations.
We implement appropriate technical and organizational measures to protect your data, but you acknowledge that no method of transmission or storage is 100% secure.
The Service and its content, features, and functionality are owned by Tenday and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, revocable license to use our Service for your personal or business purposes in accordance with these Terms.
You may not copy, modify, distribute, sell, or lease any part of our Service, nor may you reverse engineer or attempt to extract the source code of our Service.
You agree to use our Service responsibly and in compliance with all applicable laws and regulations. Specifically, you agree to:
You agree not to engage in any of the following prohibited activities:
We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including if you breach these Terms.
You may terminate your account at any time by contacting us or using the account deletion feature in your settings.
Upon termination, your right to use the Service will cease immediately. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.
WE DO NOT WARRANT THAT THE SERVICE WILL FUNCTION UNINTERRUPTED, SECURE, OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, OR THAT ANY ERRORS OR DEFECTS WILL BE CORRECTED.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TENDAY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE SERVICE SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO TENDAY IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.
Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.
You agree to defend, indemnify, and hold harmless Tenday and its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from:
We reserve the right to modify these Terms at any time. We will provide notice of any material changes by posting the new Terms on our Service and updating the "Last Updated" date.
Your continued use of the Service after any such changes constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using the Service.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Tenday is incorporated, without regard to its conflict of law provisions.
Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of competent jurisdiction in that location, and you hereby consent to the jurisdiction of such courts.
If you have any questions about these Terms, please contact us at:
Email: legal@tendayapp.com
We will respond to your inquiries within a reasonable time frame.